Last Modified: 31 July 2023
Your privacy is important to us.
Important: Before you use Artisse (as defined below), we advise you to carefully read and make sure you understand the provisions of this Artisse Terms of Service (these “Terms”), especially those Sections that are bolded, which might exclude or limit our liabilities or highlight your obligations. ARTISSE IS NOT AVAILABLE TO PERSONS UNDER THE AGE OF 13, or in certain jurisdictions, under 16 (the “Minors”) and we do not knowingly collect information from Minors. If you are between 13 (or 16 in certain jurisdictions) and 18, you must have permission from your legal guardian before you are permitted to use Artisse. If you use the facial images of individuals other than yourself to train facial models, you must obtain consent from those individuals in accordance with applicable laws. If you have any questions about these Terms, or you are unwilling to accept these Terms in whole or in part, please cease using Artisse immediately.
Your privacy is important to us.
Please note that the scope of this Policy is limited solely to your user information (including your personal information) collected or received by us when you are using our Services. In this Policy, “personal information” refers to any information or combination of information that can be used to identify, contact or locate an individual to whom the collected information pertains. Such personal information may include your name, gender, phone number, email address, date of birth, images, geo-location, personal identity number and identifiable biological information.
Please note that it is mandatory for you to provide certain categories of data (as specified at the time of collection). In the event that you do not provide any or sufficient data marked as mandatory, we may not be able to complete the registration process or provide you with our Services. Also, please note that, unless we define a term in this Policy, all capitalized terms used in this Policy have the same meanings as in our Terms of Service. So, please make sure that you have read and understand our Terms of Service.
In order to provide and improve our Services, we will collect and process your personal information and user information in accordance with this Policy. If you do not provide this information, we may be unable to provide you with our products or Services. You should ensure that all personal information and user information submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with all or some of our Services.
When you use our Services, you will need to create an account, we will collect the following information for the purpose of identifying you and preventing abuse of our Services:
Anyone can access our Services, but there are certain services that require a purchase or credits (“Credit Purchase”). If you choose to make a purchase on our Subscription Service, we will collect additional personally identifiable information, such as your device ID. A third-party app store or payment processor may receive, access or use your financial information and billing address for the purpose of processing transactions and renewals. If you purchased content through a third-party app store or a payment processor, you should refer to that third party’s terms for information on how it maintains and uses personal financial information for all purchases.
When you use our Services on your mobile device, we may collect information about your device, including its International Mobile Equipment Identity (“IMEI”), Unique Device Identifier (“UDID”) or Android ID, Universally Unique Identifier (“GUUID”), Identifier for Advertising (“IDFA”) and Identifier for Vendor (“IDFV”), Integrated Circuit Card Identifier (“ICCID”), Media Access Control (“MAC”) address, the type of device you use, operating system version, a list of mobile applications installed on your device and resolution, which will be used by us for statistical and/or analytical reasons, including without limitation to improve our technical functionality, server load-balancing, analysis of technical data relating to your mobile device so as to optimize our Services and graphics adaptation.
As stated below in the “Location Information” section, we may collect your location-based information from your mobile device if you choose to share it with us. If you subsequently wish to stop sharing Location Information, you may do so at any time by editing the relevant setting on your mobile device.
We use mobile analytics software to allow us to better understand and improve the functionality of our Services. Such software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
We may collect your location-based information from your mobile device if you choose to share it with us.
This information will help us understand user distribution and usage scenarios and allow us to provide users with the correct version of our apps, correct language settings, and improve our Services. Unless we obtain your consent, location data WILL NOT BE ACQUIRED or USED to identify you individually. Except as otherwise provided in this Policy, we will not share this Location Information with any third parties. If you no longer wish to allow us to collect or use such information, you may turn off your Internet access or GPS, or disable our access to information about your network, GPS and device. Please note that we may still continue to receive some LocationInformation, such as your Network Information, IP address and system time zone, as a result of you using our Services.
When you use some of our Services, including generating and browsing certain content, we will automatically collect certain relevant log information stored in Artisse (“Log Information”). Log Information may include (i) details on when and how often you use our Services, (ii) device statistics, including critical operation paths, errors, crashes, language and time zone. This Log Information is used to improve our Services and is NOT USED to identify our users individually
By choosing to use the AI generation features of our Services, you understand and agree that we must upload your photos to our server for processing before returning processed photos to you for the purposes of providing such service to you and continuous optimization and that we may also receive the EXIF data about your photos (EXIF data may contain GPS coordinates where photos were taken and processed, equipment type, ISO and information about the front and rear cameras and creation time, depending on the equipment manufacturer) for the purpose of further optimizing our Services, such as providing a better match of photo effects to your equipment.
In order to generate realistic photos, we require users to upload photos or selfies for AI model training purposes only. Uploaded photos will be immediately deleted from our servers after the user’s dedicated AI model is created.
Upon AI model training completion, Users’ dedicated AI model data is exclusively accessible to the user self, no third-party access will be permitted. AI model data will be stored in their country/region for compliance with international and/or local regulations .
For more information, please refer to the “Current Server Location List” section for the exact locations of our servers.
Users have the option to retrain their AI model at any time. Once users choose to retrain their AI models, the previous AI model will be immediately overwritten and the previous model will be deleted and unretrievable.
Upon account deletion request by the user, all AI model related data will be immediately deleted in an unrecoverable way from our servers. AI Model Data of accounts with inactivity period of 6-months will also be automatically deleted in an unrecoverable way.
User generated photos are stored alongside the AI Model Data Storage, is only accessible to the user themself (unless shared by the User to Artisse’s social features).
User Generated Photos will be immediately deleted from the cloud when the user deletes their account and when an account has an inactive period of 6-months.
In order to provide image generation Services, we may collect your facial feature information. We may detect and use facial marks to provide facial manipulation, AI training, and censorship features. This information is not shared with any third parties. We will neither use the results for other purposes, nor capture any data in the file nor upload data to the server for recording purposes.
We use “cookies” that store and retrieve information of user’s usage from time to time to provide customized Services for each user. Cookies are small amounts of information that the server uses to operate the app/website, sends to the user’s device and are also stored on the hard disk in the user’s device. You may refuse the installation of cookies. Information collected may include information about your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring and exit pages, your operating system, dates and timestamps, and clickstream data.
We and our third-party service providers may include advertisements within our Services, and with your consent, we may collect and use information about you such as your Advertising ID, geographic location and IP address for the purpose of delivering and tracking these advertisements. If your device does not have Advertising ID, we may use other persistent identifiers. We may also access your App list and collect the application package names of the applications installed on your device. We use the above information to help us better count, track and provide advertisements based on suitability, language, geographic location and other details.
We may also collect other information which is not related to your identity. For example, we may collect information on the type and version number of your operating system to better understand system upgrades, we may collect information on your system language for the purpose of language adaptation, and we may collect your App list to understand user preferences. If we choose to collect such information, we will do so for the purpose of improving our Services provided to you.
In addition to the uses listed above, we collect and use your user information and personal information for the following purposes:
We may share certain redacted information with third parties who provide services on our behalf to help with our business activities. These services may include:
We will not share with or disclose to third parties (other than our service providers) your personal information in whole or in part except for the purposes of:
We will only collect and process personal data where we have lawful bases and we typically rely on one of the following four legal bases: –
Our Services may contain links to other websites and services. In addition, other websites and services may reference or link to our Services. These other domains and websites are not controlled by us, and we do not endorse or make any representations about third party websites or services. We encourage our users to read the privacy policies of each and every website and service with which they interact. Visiting these other websites or services is at your own risk.
We will take reasonable measures to prevent the loss, improper use of, unauthorized access to or disclosure of information. For example, some of our Services will use encryption techniques (such as SSL) to protect your personal information. However, you understand and accept that (in the Internet industry) even though we take reasonable security measures, we cannot always guarantee that your information is 100% secure. You understand and accept that we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. Further, you understand and accept that the system and communication network used by you to access our Services may fail due to factors beyond our control.
We will take all reasonable and appropriate technical measures to ensure that you can access, update and correct your personal information or other personal information provided to us by you when using our Services. Before you access, update, correct or remove such personal information, we may verify your identity in order to protect the security of your account.
Subject to applicable laws, rules and regulations and the fulfilment of our business or legal purposes, we will delete your information (including your personal information, generated photos, and AI model) promptly upon your termination of your account with us.
In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your personal information; (ii) obtain access to or a copy of your personal information; (iii) receive an electronic copy of personal information that you have provided to us, or ask us to send that information to another company (right to data portability); (iv) object to or restrict our uses of your personal information; (v) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed personal information; (vi) withdraw your consent; and (vii) request erasure of personal information held about you by us, subject to certain exceptions prescribed by law.We will process your request in line with applicable laws within a reasonable period of time after receiving your email or mail, and will cease collecting, using and disclosing your personal information thereafter, subject to certain exceptions prescribed by law.
To protect your privacy, we will take steps to verify your identity before fulfilling your request. Please note that if you withdraw your consent or delete your personal information, your use of some of our Services may be affected.
California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the California Consumer Privacy Act
We will not knowingly collect or request personal information from children under 16 (or any other age stipulated by law applicable to your region). If you are under 16, please do not send your personal information to us, including but not limited to your name, address, phone number or email address. If you believe we may have any information about children under 16, please contact us. If we learn that we have collected personal information from children under 16 (or any other age stipulated by law applicable to your region), we will promptly take steps to delete such information and terminate the associated account.
You understand and agree that all information collected via or by us may be transferred, processed, and stored anywhere in the world, including but not limited to Japan, South Korea, Singapore, the United States, the European Union, in the cloud, on our servers, on the servers of our affiliates, or the servers of our service providers, in order to provide our Services.
The California Consumer Privacy Act (“CCPA”) provides California residents with the right to know what categories of personal information we have collected about them:
The CCPA also provides California residents with the right to opt out of the “sale” of their personal information. Under the CCPA, a “sale” is broadly defined as making available personal information to a third-party for valuable consideration. It does not necessarily mean money was exchanged for the transfer of personal information.
For purposes of the CCPA, a “sale” may include using targeted advertising services to deliver targeted advertising on our Services or other sites. Like most mobile applications, we use these services, which enable us to provide our Services and relevant offers to you. As a result, Artisse may “sell” the following categories of personal information: identifiers (e.g., advertising IDs); internet activity; geolocation data; and inferences drawn to create a profile.
We do not sell personal information of California residents.
We do not sell personal information of Nevada residents.
This Policy is established, comes into force, and will be enforced and interpreted under the laws of Hong Kong, without regard to its conflict of law provisions. Any disputes arising hereunder will also be resolved in accordance with the Terms of Service. We do not represent or warrant that this Policy complies with the privacy law of any jurisdiction. Therefore, you should not interpret this Policy in accordance with such law.
You agree that we may update this Policy according to relevant laws and regulations or based on our business decisions, and you agree to be bound by any such revisions hereto. We will post any significant changes to this Policy on Artisse or notify you by other means as required by law.
Right to data disclosure, correction, erasure or suspension of use
If you are in Japan, as a data subject, you have the right to request the disclosure, correction, erasure or suspension of use of your personal data, and we are obliged to meet your request without undue delay.
We process the personal information of users only within the scope specified under HOW WE USE INFORMATION, and in principle, will not provide personal information of users to a third party. However, with your consent, for purposes of providing our Services described under INFORMATION SHARING AND DISCLOSURE to you, we may collect your personal information from, transfer it to, and store and process it elsewhere.
Also, we may transfer your personal information to the following third parties located outside of South Korea:
Whenever we share information outside of where you live, we ensure that the transfer complies with your local law so that your personal information is adequately protected.
If you do not wish to have your personal information transferred outside of South Korea, we will be unable to provide you with our products or Services.
Also, we may receive your personal information from the following third parties:
Subject to applicable laws, rules and regulations and the fulfilment of our business or legal purposes, we will delete your information (including your personal information) promptly upon your termination of your account with us. We will destroy your personal information according to the following procedures and methods.
Current Server Location List
As of the date of this policy: we utilize multiple cloud storage services in multiple regions which include, amongst others, China Mainland, European Union, United States, and Korea to store and safekeep user data in accordance with international and local laws.